Last updated: 8/26/2025
1. Information We Collect
When you use Qundai, we collect the following information:
- Email address for account creation and authentication
- Questions and responses submitted during Q&A sessions
- Usage data including session participation and interaction patterns
- Technical information such as IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
- Provide and maintain our Q&A service
- Send authentication emails and service notifications
- Improve our AI-powered question analysis and moderation
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. AI Processing
Qundai uses AI services to analyze questions for:
- Content moderation and safety
- Sentiment analysis
- Quality assessment
- Relevance scoring
This processing helps hosts manage Q&A sessions more effectively. Your questions may be processed by third-party AI services (OpenAI) in accordance with their privacy policies.
4. Data Storage and Security
We store your data using:
- MongoDB for user accounts and organization data
- Redis for session data and real-time question management
- Industry-standard encryption and security measures
5. Third-Party Services
Qundai integrates with the following third-party services that may collect and process your data:
- OpenAI - AI analysis and content moderation
- Polar.sh - Payment processing and subscription management
- Google Analytics - Website usage analytics and performance monitoring
Each service has its own privacy policy governing how they handle your data. We recommend reviewing their policies for complete information.
6. Data Sharing
We do not sell your personal data. We may share information with:
- Third-party service providers listed above for operational purposes
- Law enforcement when required by law
- Other users in the context of Q&A sessions (questions you submit)
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Q&A session data may be retained for analysis and improvement purposes.
10. Children's Privacy
Qundai is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this privacy policy, please contact us at privacy@qundai.live