Terms of Service

1. Acceptance of Terms

By accessing and using Qundai, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Qundai is an AI-powered live Q&A platform that enables hosts to manage questions and interactions during live sessions. Our service includes:

• Real-time question submission and management
• AI-powered content moderation and analysis
• Sentiment analysis and quality scoring
• Organization and team management features
• Integration with payment processing through Polar.sh

3. User Accounts

To use certain features of Qundai, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use Qundai to:

• Submit content that is illegal, harmful, threatening, abusive, or offensive
• Violate any laws or regulations
• Infringe on intellectual property rights
• Spam, harass, or abuse other users
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the service
• Interfere with the proper functioning of the service

5. AI Processing and Content Moderation

By using Qundai, you acknowledge and agree that:

• Your questions and content may be analyzed by AI systems for moderation and quality assessment
• We may automatically flag, modify, or remove content that violates our policies
• AI analysis helps improve the quality and safety of Q&A sessions
• We use third-party AI services (OpenAI) which have their own terms and policies

6. Third-Party Services

Qundai integrates with various third-party services to provide our functionality. By using Qundai, you also agree to comply with the terms of service of these providers:

• OpenAI - AI analysis and content moderation services
• Polar.sh - Payment processing and subscription management
• Google Analytics - Website analytics and performance monitoring

We are not responsible for the availability, content, or practices of these third-party services. Your use of these services is subject to their respective terms and policies.

7. Payment Terms

For paid services:

• Payments are processed through Polar.sh
• Subscriptions automatically renew unless cancelled
• Refunds are subject to our refund policy
• Price changes will be communicated in advance
• You are responsible for applicable taxes

8. Intellectual Property

The Qundai service and its original content, features, and functionality are owned by Qundai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you submit, but grant us a license to use, display, and distribute it as part of the service.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

10. Service Availability

We strive to maintain high availability, but we do not guarantee that:

• The service will be available at all times
• The service will be free from errors or interruptions
• Data will be permanently stored or backed up

11. Disclaimers

Qundai is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy or completeness of AI analysis
• Continuous operation or error-free performance

12. Limitation of Liability

In no event shall Qundai be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

13. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe:

• Violates these Terms of Service
• Is harmful to other users or third parties
• Is harmful to our business interests

14. Changes to Terms

We reserve the right to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

15. Governing Law

These terms shall be interpreted and governed in accordance with the laws of the jurisdiction where Qundai operates, without regard to conflict of law provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@qundai.live